All-Flo's warranty repair program. As a reminder, all of All-Flo’s products are 100% tested and are back by a 5 year warranty. Our new warranty and repair program streamlines the evaluation as repair process. Upon receipt of a pump in our facility we will repair and/or replace the pump within 2-3 business days. In order to ensure quick turn around the following procedure should be followed.
Should All-Flo determine that the pump is covered under our warranty, we will return a fully functional pump at no charge
Should All-Flo Determine that the pump is not covered under our warranty we will automatically perform one or more of the following repairs for a fee (per the RMA request form):
Should the pump require more than an air end, wet end and diaphragm rod assembly in order to repair, the entire pump will be replaced. Standard Price of New Pump Applies.
Non-Warranty Scrap (Charge Applied)
As an alternative to any fee-based non-warranty repair, All-Flo can scrap the pump for a $65 fee. Please select this option via the RMA request form.Please contact All-Flo Pump Co. directly with any questions that you may have regarding the process. All-Flo can be reached at firstname.lastname@example.org or 440.201.9215